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Terms of Sales

Article 1: Preamble
These general conditions of sale apply exclusively between the company

Rooms 06, 13A/F.,South Tower, World Finance Centre, Harbour City, 17 Canton Road, Tsim Sha Tsui, Kowloon Hong Kong HK

registered in the Hong Kong Companies Registry under number 1805690 (hereinafter “We”) and any person visiting or carrying out a purchase via the website https://misi-international.com/
(hereinafter "You").
Any Internet user can read the General Conditions of Sale on the site https://misi-international.com (hereinafter the "Site"), at the following address:
Since the General Conditions of Sale may be subject to change, the applicable conditions are those in force on the Site on the date of placing your order.
We can modify the General Conditions of Sale at any time. You are therefore advised to regularly refer to the latest version of the General Terms and Conditions of Sale available permanently at the following address:

Article 2: Contract
You acknowledge that you have the capacity to contract under the conditions described below, that is to say that you are of legal age and that you are not under tutorship or curatorship. You acknowledge having read the General Conditions of Sale before placing your order. The fact of placing an order implies your full and unreserved acceptance of the General Conditions of Sale.
After placing your order, we will send you an email confirming your order. We also inform you of the dispatch of your articles. To make sure you receive these emails, consider adding the following address to your contact list:
We respond to your order within the limit of our available stocks or subject to stocks available from our suppliers. When ordering, we will inform you of the availability of the products you wish to purchase on the presentation page of each product. However, if, despite our vigilance, the products prove to be unavailable after your order, we will inform you by email and invite you to cancel or modify your order. The data recorded on the site constitutes proof of the order. The data recorded by the payment system constitutes proof of financial transactions.
Your order will only be processed after full receipt of your payment and the applicable deadlines are those on the day of receipt of payment.

Article 3: Prices
The prices displayed on the Site are indicated in euros, excluding shipping costs, the costs of processing your order and the costs of gift wrapping. We reserve the right to change our prices at any time without notice.
Despite our best efforts, it is possible that a small number of items appearing on our site contain a pricing error. Rest assured, however, that we do price verification as part of the shipping process for your item. If the corrected price is lower than the price displayed on the site, we will apply the lower price to you and send your item to you. If the corrected price is higher than the price displayed on the site, we will notify you and proceed with the cancellation of your order unless You choose to accept the order at the new price.
In the event of an order to a country other than Hong Kong, you are the importer of the product (s) concerned. Customs duties or other local taxes, or import duties or State taxes may be payable. These rights and sums do not come under our jurisdiction. They will be your responsibility and are your sole responsibility both in terms of declarations and payments to the competent authorities and bodies in your country. We are not required to verify or inform you of applicable customs duties and taxes. We advise you to inquire about these aspects with your local authorities.

Article 4: Payment
Payment for your entire order must be made during the order validation. At no time can the sums paid be considered as a deposit or down payment.
The payment of your purchases is made:
- By credit card
- By PayPal
You guarantee that you have the necessary authorizations to use the chosen payment method, when registering the order form.
Payments by bank checks or bank transfers are not accepted.
In the event that you are late in paying the price, we would be entitled to claim late interest calculated on the basis of the legal rate in force and applicable from the day of the summons to pay.

Article 5: Delivery
Delivery is made to the address you gave us when ordering. Delivery times vary depending on the carrier you have chosen. The delivery time is indicated in working days, from our premises or those of our supplier, for delivery to the United States or Europe. The starting order is given after full payment of the amount of your order. This deadline is communicated for information only. In any event, in the event of a shipment delay of more than 21 days, you have the option of canceling your order within 60 working days.
The delivery time can sometimes be more than 3 weeks in very rare cases, this results from failures of carriers during the routing between countries, we are in no way responsible for delays in delivery for which the fault lies with the carriers.
If the package is returned to us as a result of an error or negligence on your part (address error, no name on the mailbox, the fact that you did not collect the package from the post office) , ...), the cost of returning the products will be at your expense. We would like to point out that said costs must be paid prior to reshipment.
In the event of delivery of a product that does not comply with your order, please contact our customer service here: customer service

In this case, we will exchange the product. The product must be returned complete and in its original condition. The return costs will be reimbursed on presentation of the supporting document.
Be sure to contact customer service before returning a product to us.

Article 6: Description of the products
All products sold on the site are new. Each product offered on the site is the subject of a detailed description sheet in the online catalog. The information is that given by the manufacturers. The photos of the products, as well as their descriptions, may not accurately reflect the characteristics of the products despite the care taken with these details. We can in no way be held responsible for incorrect data transmitted by the manufacturers.

Article 7: Right of withdrawal / Return
You have 14 days from receipt of your products to exercise Your right of withdrawal without having to justify any reasons or pay a penalty. In case of exercise of the right of withdrawal, only the price of the product (s) purchased will be reimbursed. The return costs remain at Your expense. Any refund, if any, will be made to the payment method used during the purchase. Product returns must be made in their original and complete condition (packaging, accessories, instructions, etc.) allowing their remarketing in new condition, and accompanied by a copy of the purchase invoice. The postage of a return must be made by the customer, we recommend that you send your package with tracking and delivered against signature. Any loss of your package before its arrival in our warehouses is your responsibility. If you want to make a return because you believe your product is defective, after customer service confirms via photos, you will get a full refund. In order to validate the return of your products and obtain the return address, please contact our customer service here:
customer service
WARNING : Be sure to contact customer service before returning a product to us.

Article 8: Limitation of liability
We decline all responsibility in the event that the delivered product does not comply with the legislation of the country of delivery other than Hong Kong. We cannot be held responsible for the non-performance of the contract in the event of out of stock or unavailability of the product, force majeure, disruption or total or partial strike, in particular of the postal services and means of transport and / or communications. We cannot be held responsible for any direct or indirect damage which may arise from the purchase of the products. The total or partial inability to use the products, due in particular to an incompatibility of equipment cannot engage Our responsibility nor give rise to any compensation or reimbursement.
Hypertext links can refer to other sites. We disclaim all liability in the event that the content of these sites contravenes the legal and regulatory provisions in force.
As far as permitted by law, we provide the https://misi-international.com site and its content on an "as is" basis. We do not make any declaration or grant any guarantee of any kind, whether explicit or implicit, concerning the Site, its operation, its content. All the information including the mentions relating to the availability and the conformity of the products present on the Site have no contractual value. In addition, we do not declare or guarantee that the information accessible via the site is exact, complete or up to date.
In no case will we incur any liability towards individuals or professionals for loss of profits, commercial losses, loss of data or loss of profit or any other indirect damage or which was not foreseeable at the time of the use of the site or the conclusion of the sales contract between you and us.
We cannot in any case be held responsible for the use which would be made of the objects for sale on this site and the consequences which would result therefrom. The user is solely responsible for the material and its application. It is up to the user to ensure that his actions comply with the legislation in force in his country and do not harm others or himself.

Article 9: Protection of personal data
We are committed to protecting your personal data. All the personal data concerning you that we have collected are treated with the strictest confidentiality.

Article 10: Confidentiality policy
Your customer account (postal address, e-mail address, telephone number) and your password are personal and strictly confidential information which cannot be used or communicated to third parties. You are responsible for the use that is made of your customer account by third parties, in particular in the event of recklessness or negligence on your part. If you agree to receive offers from our partners, you are likely to receive these offers by e-mail only. You can unsubscribe from our newsletters or modify your information at any time by logging into your personal space.

Article 11: Applicable law and competent jurisdiction
This contract is subject to the law in force in Hong Kong.
The language of this contract is English.
In the event of a dispute, the courts of Hong Kong will have sole jurisdiction.

Article 12: Customer service
For any information or question, you can reach our customer service here:
customer service

Article 13: Complaints
You can contact us by mail by writing to us at the following address:

Rooms 06, 13A/F.,South Tower, World Finance Centre, Harbour City, 17 Canton Road, Tsim Sha Tsui, Kowloon Hong Kong HK

More easily, you can also contact our customer service here:
customer service